CDMAS: What if the phone does not activate with Hands Free Activation?
Posted by Red Pocket Mobile Customer Service on 07 April 2014 03:18 PM
CDMA-S Activation Troubleshooting
Verify Device Programming
Sometimes devices may appear to have been programmed but still cannot place or receive calls or access Data Services. To verify that your device is programmed to work on Red Pocket Mobile, please follow these steps:
If your username is correct on your Device, then Update Device Settings
If your username is not correct on your Device,then Reset Factory Settings
Update Device Settings
Please try to connect to a WiFi Network and do the following troubleshooting steps:
Reset Factory Settings
If Updating Device Settings does not work, please backup your phone settings, contacts, and important content before attempting to restore factory defaults on your device.