Knowledgebase: GSM-A
GSMA: Can I use my existing SIM card to port in my number from another provider?
Posted by Red Pocket Mobile Customer Service on 16 April 2012 10:51 PM

We are unable to process a port in with a SIM card that has been used for another number, even if it has just been mistakenly activated with at new number. We need a brand new SIM card that has no number yet assigned.

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