Knowledgebase: FAQs
Why was my account disconnected when I should have Unlimited Calls and SMS?
Posted by Red Pocket Mobile Customer Service on 15 April 2012 05:46 PM

As stated in our Terms of Service, Unlimited doesn't mean Unreasonable or Abusive. Abusive calling and/or texting behavior violates our Terms of Service, just as they would virtually every other wireless operator. If you are a Red Pocket Mobile customer, you agreed to these Terms of Service when you activated and by using and refilling your account. 

Red Pocket Mobile reserves the right to permanently disconnect your account if you have violated our Terms and Conditions. We strongly encourage all customers to read our Terms of Service at: 

http://GoRedPocket.com/terms_and_conditions

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