Knowledgebase: Plans & Refills
Why won't my refill PIN code work?
Posted by Red Pocket Mobile Customer Service on 10 April 2012 05:51 AM

First, make sure that your refill ePIN code is not already used. Most of the time when a PIN doesn't work, that is the issue!

Next, please make sure that your Red Pocket Mobile account is active and that you have properly inserted your SIM card into your handset. 

If you have any further issues, please initiate a Live Chat using the button to the left. 

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