Knowledgebase
How do I add airtime/refill or top-up my Mobile Internet account?
Posted by Red Pocket Mobile Customer Service on 20 October 2014 12:01 PM

Once you reach your Red Pocket Mobile Internet plan expiry date, or if you are not on an unlimited mobile internet plan and you consume all of your plan's included data, refilling your account is as easy as 1-2-3.

1. Make sure that your tablet or hotspot is connected to the mobile internet network. If you are using Red Pocket Mobile Internet service with a hotspot, please ensure that your computer, tablet or other device is connected to your hotspot. 

2. Open a web browser and navigate to any other web page, such as www.yahoo.com.

3. You will be automatically redirected to the Red Pocket Mobile refill site where you can top-up your account instantly.  Surf on!

Tip: to avoid running out of data when your 30 day plan end, we suggest signing up for the convenience of monthly auto-refill. Please select the "Auto-Refill" option on the Red Pocket Mobile Easy Refill page. 

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