CDMA-S Activation TroubleshootingVerify Device ProgrammingSometimes devices may appear to have been programmed but still cannot place or receive calls or access Data Services. To verify that your device is programmed to work on Red Pocket Mobile, please follow these steps:
If your username is correct on your Device, then Update Device Settings If your username is not correct on your Device,then Reset Factory Settings
Update Device SettingsPlease try to connect to a WiFi Network and do the following troubleshooting steps:
Reset Factory SettingsIf Updating Device Settings does not work, please backup your phone settings, contacts, and important content before attempting to restore factory defaults on your device.
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