<![CDATA[Go Red Pocket]]> <![CDATA[Alcatel "serv.prov.key"]]> For Alcate Phones

When you insert your new Red Pocket Mobile Sim on your phone and it phone asks for "serv.prov.key", it means that the phone is locked and it wont accept any Sim from any carrier. This is true for Alcatel phones only. Your phone has to be unlocked to be able to use your Red Pocket Mobile Sim Card. You can search the web for unlock codes or have it done by a specialist.

Note: Most Alcatel phones can't be unlocked.

]]> <![CDATA[Android 4.1 Jelly Bean]]> For Jelly Bean, enter the values of the descriptions as seen below.

Launch the Settings app

Below Data Usage Tap More...

Tap Mobile networks

Tap Access Point Names (Make sure you delete any previous APN settings)

Tap the 3 dots . . . (Options button)

Tap New APN

Tap Name: Red Pocket Mobile (Then Tap  OK)

Tap APN: att.mvno (Then Tap  OK)

Tap Username:

Tap Password:

Tap Server: 66.209.11.33 (Then Tap  OK)

Tap MMSC:http://mmsc.cingular.com (Then Tap  OK)

Tap MMS proxy: proxy.mvno.rpmobileweb.com (Then Tap  OK)

Tap MMS port: 80 (Then Tap  OK)

Tap MCC: 310 (Then Tap  OK)

Tap MNC: 410 (Then Tap  OK)

Tap the 3 dots Tap Save

Tap on Red Pocket Mobile (if not selected)

Tap Home page button

Power OFF the phone and Turn ON again

]]> <![CDATA[Blackberry Setup]]> Note: Opera mini has to be installed. This is the only way to you can bypass blackberry servers and use normal apn to access websites. You will not be able to use blackberry messenger or any other built in browser nor any other Blackberry services. 

For Gmail app, if you have it already installed you will have to uninstall it and reinstall a fresh one.

Setting the APN


1. Select Options or Settings and then select Options.

2. Select Advanced Options.

3. Select TCP (Option will say TCP/IP on OS 4.6 and higher).

4. If applicable, check mark the APN Settings Enabled box.

5. Enter att.mvno as the APN. Ensure no entries in the username or password fields.

6. Click the back arrow and then select Save.

 

Delete any existing Carrier Service Books

1. Select Options then select Advanced Options.

2. Scroll down and select Service Books.

3. Delete any listings for [browser configuration].

4. Back out and save the changes.


Opera Browser Download and Installation from a Blackberry Wi-Fi Connection:


1. Select the Manage Connections icon.

2. Checkmark the Wi-Fi checkbox.

3. Select Setup Wi-Fi.

4. Select Scan for Networks.

5. Connect to an available network.

6. Open the Browser icon.

7. Select Go to from the Blackberry menu key and go to http://mini.opera.com (NOTE: If the browser still says no network connection press the menu button, select Options-General, and switch to the Hotspot browser.

8. Download/install the Opera Mini browser.

9. Once installed, power cycle the Blackberry.

Opera Browser Download and Installation from a personal computer (makesure the Blackberry Desktop Manager software is installed):


1. Go to http://www.opera.com/mini.

2. Click the Download Opera Mini link.

3. Select your Blackberry model from the drop-down list.(Note: If you don’t see your specific Blackberry model, choose OperaMini generic)

4. Follow the prompts and download the software to the desktop.

5. Right-click the downloaded software and select Extract All (a new,unzipped folder will appear on the desktop).

6. Plug the Blackberry in to the PC via USB cable connection.

7. Open the Blackberry Desktop Manager.8. Click on the Application Loader icon.

9. Click the Browse button and browse to the downloaded and unzippedfolder and then select the operette-hifi-en-us-nojsr75.alx file.

10. Click Next from the Blackberry Desktop Manager and follow theinstallation prompts.


GMAIL app Install

 
1. After installing the browser, go to http://gmail.com/app.

2. Click on “Open”.

3. Message opens up “The application Opera Mini is attempting to invoke the browser to view m.google.com. Would you like to allowthis?”

4. Click Yes.

5. Click on Download.


Google SYNC (Contacts and Calendar)

 
1. Go to http://m.google.com/sync

2. Click on “Install Now”.

3. Follow any further instructions.

 

Link can be found here:http://easygodealers.wordpress.com/how-tos-2/blackberry-how-to-red-pocket/

]]> <![CDATA[How do I set my SMS centre number?]]> The SMS message centre number should be set on the phone as +13123149810. Usually the path is Menu > SMS > Settings > SMS
Message center number.

If you have an iPhone, you can set the SMS message centre number by dialing **5005*7672*+13123149810# on your iPhone keypad and press CALL. You should get a response telling you that the number has been set.


]]> <![CDATA[I configured my phone but I still cant use the Internet.]]> First make sure you have enough data on your phone to use the internet. If you have 200kb or less data it may no longer be sufficient to use the internet.

Second, check the settings on your phone. Depending on your phone brand and model, make sure you have either Cellular Data, Mobile Web or Mobile Web Browsing ON or ENABLED. Please refer to your phones manual on how to enable Mobile Web.

]]> <![CDATA[My account is active but it says "No Service"]]> If the phone displays NO NETWORK COVERAGE, NO SERVICE, EMERGENCY CALLS ONLY it may be a  network reception issue. To view the Red Pocket Mobile Coverage Map, visit GoRedPocket.com/plans and click on "View Coverage Map".

If you are certain that there is AT&T Pay As You Go network in your area, your service should be working fine. We would suggest that you try the following:

1. Switch your phone off and then power on again.
2. Try your Red Pocket Mobile SIM in a Red Pocket Mobile phone or another unlocked GSM phone that works in the USA (GSM 850/1900).

or

This is meant for Iphones only however if you have the equivalent description on your phone, you may try this as well.

 1. Go to settings

A. be sure airplane mode is off

 2.Scroll to general and select

 3. Scroll to network and select

A. be sure enable 3G and cellular data are on

 4. Go back to settings

 5.Scroll to general and select

 6. Scroll to Reset and select

A. Reset Network Settings

]]> <![CDATA[My Phone is locked and I cant use it.]]> If your phone is asking for a password you will have to refer to your phones manufacturer or manual.

If its asking for a PUK code, please call customer service for assistance.

]]> <![CDATA[Nokia Lumina Windows Phone Setup]]> To set up your phone for both internet and MMS, delete any previous APN settings that your phone might have. Go to market place. Search for "Network Setup", download and install it.

Please note that your windows phone software has be updated to the latest one available.


Once installed click on "+" located at the bottom to create a new APN name it RPM

Under the "Internet APN" section enter the value below:

Access Point Name: att.mvno (leave the rest blank)

Go to MMS APN section and enter the value below:

MMS access point name:  att.mvno
Proxy Sever/Address: 66.209.11.33
Proxy Port: 80
MMSC : http://mmsc.cingular.com

Click on save and select the new apn from the drop down list (RPM).
Restart you phone and you should be able to send and receive
picture messages.

]]> <![CDATA[Red Pocket Mobile SIM Card Specifications]]> What does SIM stand for?

SIM - Subscriber Identity Module or Subscriber Identification Module

Size - Regular Sized SIM  (85.60 mm × 53.98 mm × 0.76 mm)

A SIM card contains its unique serial number (ICCID) which is composed of 20 digits and usually starts with 8901.

Ex. ICCID :  89014102236578002495

The Red Pocket SIM card is a standard sized SIM with 64kb storage for both contacts and messages.

Phone book storage capacity is 500 contacts.

Note:

Many handsets have a technical limitation of being able to only store 250 contacts on a SIM card.
We do not guarantee that you will be able utilize the full 500 phonebook storage capacity. This will 
depend on the phones being used. We currently do not have a list of phones that have been tested to have 
been able to store the 500 limit.
]]> <![CDATA[Turning Off Mobile Data on Samsung Galaxy S3]]> Follow the screenshots below to turn off Mobile Data. Turning Mobile Data OFF saves data when not in use. Leaving it ON will give data access to your applications that may be running on the background and will deplete your data balance without you knowing. 

  

]]> <![CDATA[Why do I run out of data even if I don't use it?]]> On some selected phones, applications do connect automatically to the internet to get regular updates and downloads without your knowing it. Even if you are not literally using the internet, the phone is.

For example:

Iphone applications like facebook, email, maps and games constantly connect if letf on, or if you are left logged in.

These applications constantly get updates from the web. It would be best to turn off "Cellular Data" on your phone 

to save on data.

 

To turn cellular data off on your Iphone, go to Settings/General/Network, and switch Cellular Data to OFF.

For other types of phones, please refer to your phones manual or manufacturer.

]]>